How Common are Problems on Your Site? |
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Posted Tue Sep 19, 2006 11:49 am GMT by lwestatbus
I play at PokerRoom and it seems that they are having a technical problem a couple of times per month. Currently it seems that all of the limit ring games are frozen and everyone's buy-in is frozen at the tables as well.
How common are problems at your site? Please list the site and whether their performance is almost 100% up or how many times per month you are unable to play because of site problems. Also please say if you've ever lost money due to technical problems. ("Poker is rigged" is not a technical problem.)
If you play multiple sites please report for all of them.
Sorry I couldn't do this as a poll but wanted to get site names as well as performance info.
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Posted Tue Sep 19, 2006 12:01 pm GMT by Ryan231
Used to play on PR too, the site really sucked and went down a lot. One time I won a tournament as it crashed, they refunded my buyin and not the other 100$ owed to me for winning the 20$ SnG. I called and they said sorry can't help you, I cashed out the same day and went to stars, best move I've made so far.
Posted Tue Sep 19, 2006 1:38 pm GMT by MrDarling
fulltilt is so far very close to 100% stable
Posted Tue Sep 19, 2006 2:15 pm GMT by UrAteUp
Doyles has a few once in awhile.
Posted Tue Sep 19, 2006 3:06 pm GMT by tame_deuces
Party works nicely for me + I like the software (except for the looks).
Prima has mostly worked nicely, but I've lost blinds and stuff when I have had to restart the software and my seat was lost.
Posted Tue Sep 19, 2006 3:29 pm GMT by golddog
I've been playing at pokerroom and UB (admittedly not much). Generally no problems. Seems like I had one freeze-up at pokerroom quite some time ago.
I was on Titan a while back, it worked o.k. I guess.
Seems like Pacific had problems last time I spent any time there.
I've yet to be impressed by anything at any site. Some have nicer interfaces, but nothing's outstanding, from that perspective.
Posted Tue Sep 19, 2006 5:02 pm GMT by Johny
I've never had technical problems at Poker Stars where it was their fault.
Posted Tue Sep 19, 2006 5:57 pm GMT by Gunslinger
Doyles Room has frozen up only once while I was at a cash table, all my money was in my account when I got back on. Party had a tournie freeze up on me a long time ago, but I haven't had any problems there in a while. And like Johny, I've never had a single technical problem at Stars.
lwestatbus, wasn't there some hand history thing at your site a while ago that was seriously cramping your game, but you didn't want to switch because of your extensive notes on opponents? It sounds like you're looking for a reason to switch. If the software is glitching a few times a month, there are plenty of reliable sites out there.
Posted Tue Sep 19, 2006 6:19 pm GMT by eyemin
Pokerroom is screwing up again. This site has more problems lately than any other site. This is the first site I started playing for real money. Back then they did'nt have these problems like this. They need to get it together. Right now I just want to finish my bonus and get out of there.
Posted Wed Sep 20, 2006 11:34 am GMT by lwestatbus
| Gunslinger wrote: | | lwestatbus, wasn't there some hand history thing at your site a while ago that was seriously cramping your game, but you didn't want to switch because of your extensive notes on opponents? It sounds like you're looking for a reason to switch. If the software is glitching a few times a month, there are plenty of reliable sites out there. |
Hey, Guns, Thanks for the note (and all the others that replied). I'd prefer not to switch but will consider if the advantages are major. You're right about my previous post but problem was that PokerTracker could not import the player notes/hand info in the PokerRoom format.
I continue to regard my player notes as one of the most valuable tools in my bag and they do weigh in on any switching decision. But the first time I lose money at the site I'm out of there.
Posted Wed Sep 20, 2006 6:55 pm GMT by vyni
I hate to say this here (since pokerrom is one of our promoted affiliations) but their servers do have frequent problems.
We're having problems right now just pulling the tourney feeds from their website too. Seems they're having all kinda problems lately.
Posted Wed Sep 20, 2006 9:58 pm GMT by lwestatbus
I also forgot to mention in the OP that the hand history availability is often spotty, usually when there are a lot of active tables. This is also an annoyance since I value the player holdings so heavily.
Now that vyni mentioned it, I started with PokerRoom because of the write up on this site many months ago.
Posted Thu Sep 21, 2006 12:09 am GMT by Casey ATB
I play PokerStars, and the problem that is so prevalent there is players playing multi-tables that can't keep up with the games. When I have notified PS support of this problem, their 'canned' response mentions the availability of Turbo games where the levels increase every 5 minutes. I'm not interested in those…, I'm not looking for a 'speed drill', I just want people to keep up with the games they're playing. I don't feel that is an unreasonable expectation.
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