Posted Fri Apr 27, 2007 11:54 pm GMT by cdjos
This is a tough post for me to write since I usually praise Bodog as a fun place to play poker and/or donate poker winnings via their sports wagering system. Maybe I'm still bitter about the Neteller situation as it relates to this post (http://www.texasholdem-poker.com/forum/t20751/bodog-5k-victory) since I haven't been paid yet.
Anyway, almost a month ago I place 2nd in the same tournament and pull in almost $1200. I request a payout of $800 and pay the extra $20 for FedEx service which is supposed to average 2 days.
Needless to say after a week, I call and am told that Good Friday and Easter Monday are holidays (really? I wish someone told my boss!) and that my check should be cut in a day or two.
Later that week, I call back and I'm told that due to many payout requests related to March Madness there's a backlog.
Another call yields that they are looking for a new payment processor.
Yet another reveals that they are in fact processing payment requests made during the first week of April. My request was made April 4th.
Skipping other calls / lame responses from Bodog
Here's tonight's email exchange....
To: support@bodog.com
Subject: Lies
Tell me sweet little lies
(Tell me lies, tell me, tell me lies)
Oh, no, no you can't disguise
(You can't disguise, no you can't disguise)
Tell me lies
Tell me sweet little lies
(Tell me, tell me lies)
-Fleetwood Mac
Ok....so what's the story this week?
WHERE'S MY MONEY?
Everytime I call (or email) I get a different story.
I guess it's time to go public with this disgrace.
Account No. XXXXXXX
And the response....
Dear Mr. Sh*t out of luck,
Thank you for contacting Bodog Customer Service. We do not have any new information regarding your payout at this time. We ask that you wait until the end of this upcoming week and if your check has still not arrived, please contact us by phone again to speak with one of our managers directly who will be able to help you further with this matter.
Should you require further assistance, please do not hesitate to contact us.
Best Regards,
Customer Service
Bodog.com
Poker - Casino - Sports
service@bodog.com
1-888-263-0000
I'm sad. Now they're even too lazy to tell a good fib.
Am I not even worth that anymore?
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Posted Tue May 15, 2007 5:47 am GMT by crack
That's your problem, f*ck the drones speak to the managers, ask for compensation kick up a fuss.
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